Scales
Describe the weighing task, normal loads and installation so the requested scale assessment can be defined.
Overview
Scales support weighing tasks across production, packing and other processes. A useful enquiry describes what is weighed, its container and how the load is placed. Include the instrument’s capacity and the normal loads that matter to your daily work.
Readability describes the smallest displayed step; repeatability describes consistency under the same conditions. Neither alone establishes whether a result meets your process requirement. Share the weighing tolerance or acceptance criteria you work to when asking RTS to confirm the scope.
What to include in your enquiry
- Scale type, manufacturer, model, serial number and quantity.
- Marked capacity, displayed increment and measurement units.
- Smallest usual net load and largest load including its container.
- Platform dimensions and how items are normally positioned or loaded.
- Installation location and any movement, access or handling restrictions.
- Required measurement points, acceptance criteria and certificate or report details.
Confirm before booking
- Confirm that RTS can assess the scale configuration and loads relevant to your process.
- Discuss the installation and agree where the work would be carried out and what access is needed.
- Agree the documentation and timing before moving equipment or booking work.
Common questions
- Is a smaller display increment the same as better accuracy?
- No. The display increment describes readability. Assessment of the weighing result also involves its relationship to a reference and its variability. Provide your process requirements alongside the display specification.
- Why include normal working loads as well as maximum capacity?
- Capacity describes the upper load limit, while your decisions may depend on smaller net quantities. Include the loads and containers actually used so the requested assessment addresses your weighing task.