Balances
Define your sample-weighing requirements, working environment and the records needed for a balance enquiry.
Overview
Balances are used for sample weighing, formulation and other tasks where the mass result forms part of a procedure. State the model, capacity and display increment, together with the sample and container quantities that matter to your application.
Air movement, vibration and temperature changes can influence weighing results. Describe where the balance is installed, any recent move and symptoms such as drifting or unstable readings. These details help define the enquiry without assuming that the instrument itself needs adjustment.
What to include in your enquiry
- Manufacturer, model, serial number, capacity and displayed increment.
- Normal sample quantities and the containers used for weighing.
- Relevant tolerances, measurement points and your working procedure.
- Draft shield or internal adjustment features, where fitted.
- Installation surface, surrounding equipment, recent moves and observed symptoms.
- Previous results and the certificate or report required.
Confirm before booking
- Ask RTS to confirm the assessment appropriate to your balance and sample-weighing requirements.
- Agree whether readings should be recorded before adjustment and confirm the documentation to be supplied.
- Confirm the work location, preparation and schedule before moving or releasing the balance.
Common questions
- Can the working environment explain unstable readings?
- Airflow, vibration and temperature changes can affect balance readings. Record the conditions when the problem occurs and describe them in your enquiry; the symptoms alone do not identify a particular fault.
- Is balance adjustment the same as calibration?
- Calibration assesses performance; adjustment changes the instrument’s behaviour. If adjustment or a built-in adjustment function is relevant, mention it and agree with RTS what checks and records are required.